Strata + Hadoop World: If You Don’t Have Anything Nice to Say, Please Say Something: Increasing Honesty in Airbnb Reviews

I gave a talk last week at Strata + Hadoop World about work being done at Airbnb to increase the informativeness of online reviews through field experiments. Learn more about the talk here.

How Airbnb Solved the Bizarre Problem of Too Many Positive Reviews

Laura Montini wrote an article for Inc. about my talk last week at the Data summit. The piece provides a nice summary of the contents of the talk – the work we are doing at Airbnb to improve the informativeness of reviews through experiments. Read the article here.